Terms & Conditions
NB by placing an order, you agree to abide by the following conditions
Ordering Procedures & Payments
ALL payments must be made in advance directly into our account, or by debit/credit card. For card payments, payment can be made via the shopping cart on our website click and collect service, or we will send a payment link to your email address. We do not hold payment card details at any time.
When ordering alcohol through online platforms, in person or on the phone, an age verification check will be performed.
If we are unsure the customer is over 18, we operate a challenge 25 policy. If you (the customer) is under 25, we will ask for proof of age. (Only the below will be accepted)
– Driving License
– ID card with photo and hologram
We ask for photo evidence of the above ID, with the customer holding the ID to ensure it is genuine. Your details will only be held for the purposes of ID confirmation and to complete your order.
There shall be no off sale of single cans or bottles of beer, lager, cider or soft drinks.
All of our drivers are trained on how to deliver, considering the safety of the driver and the customer and licensing law
We will NOT leave the delivery with anyone except the person that is verified over the age of 18 and that made the order.
NO delivery is left, without absolute confirmation it is the correct person and address. Our drivers will ALWAYS ask to see your ID and for you to sign to accept that you are happy with your delivery.
No part orders will be left at any time, we will re-deliver the complete order if necessary.
A £3 charge will apply to all deliveries. The minimum order value for deliveries is £40.
There will be no charge for collections OR delivered orders with a value of more than £100.
A further delivery charge of £3 will apply to any re-delivery due to the customer not being present for originally agreed time window.
We currently ONLY operate a delivery option inside BH postcodes.
ALL delivery and collection time windows will be agreed on confirmation of order.
The prevention of crime and disorder
All payments are made directly in advance with a debit or credit card or BACS, so no cash will be exchanged at the door for safety.
To avoid theft, our registered trained delivery drivers will ensure the delivery is accepted by the correct person before setting off.
Our drivers have been trained to NOT deliver to intoxicated or abusive customers.
Any customer that is refused an order due to be being intoxicated or abusive will be banned from ordering again.
Our drivers carry a refusal (no delivery) record sheet in the vans.
The prevention of public nuisance
Our drivers will be careful with parking, when delivering to the public, and will ensure they are not blocking roads and leave ample walkways on the public footpaths.
The protection of children from harm
We operate a strict challenge 25 policy (If we are unsure of the age of the person ordering, we ask for DOB and photo proof of ID to be emailed/texted over)
No alcohol deliveries will be left with minors.
Alcohol Wholesaler Registration Scheme (AWRS)
We are a legimate wholesaler registered on the AWRS and our unique reference number (URN) is XMAW00000103775
Draught soft drinks
Draught soft drinks systems built to individual needs, installed and maintained FREE OF CHARGE, subject to purchasing agreement.
Beers and ciders:
We stock a variety of draught and packaged beers and ciders including brand leaders such as Becks Vier, Carlsberg, Fosters, Stella Artois, San Miguel, Peroni, Thatchers Gold, Stowford Press, Magners and many more. Our range also includes many speciality Asian brands including Kingfisher, Cobra, Singha and Chang.
Within our current stocked range, we offer the Coca Cola Schweppes range in most of the different pack formats and sizes, Hildon water, Fentimans, Fever Tree, Bottlegreen ranges, Frobishers juices and a range of carton juices. If you don’t see everything you need, just ask, as we are normally able to source what you want.
Wines & Spirits:
We can offer a full wine/drinks list design and printing service FREE of charge for any customer purchasing all their wines directly from us. Our wines cannot be found in the shops or cash and carry (except a couple of champagnes we stock) and are sourced directly from the brand owners/producers ensuring the highest possible consistency in both quality and supply.
Our range of spirits includes established, recognisable brand names alongside new artisan products
We stock CO2, 60/40 and 70/30 cylinders, all in 10L size